The Next Generation of AI Knowledge

Self-Correction, Dynamic Consolidation, and Expert Recall

Automatically Created AI Memories: Learn From Every Correction

Diagram of AI Autonomic Memory Agent analyzing corrections

Your support team is the ultimate source of truth. Every time a supporter edits an AI-generated response, they are not just correcting a single error—they are creating a new, invaluable data point. Our Autonomic Memory Agent captures this moment of correction, turning it into a structured, deployable piece of knowledge.

The Agent performs a forensic analysis: What was the AI's mistake? What specific, proprietary information did the supporter add? Why was this correction necessary? This meta-data then informs the creation of a new 'Memory' - an atomic piece of corporate knowledge.

This dynamic, self-improving knowledge bank is the antidote to 'stale' AI. It ensures that your AI continuously learns, not just from what is correct, but from every specific instance of what was wrong, eliminating recurring mistakes and dramatically reducing the need for manual knowledge updates.

The Auto-Consolidation Engine: Smarter Knowledge

Creating a new memory is only the first step. The Agent then compares the new knowledge with the existing memory bank. It automatically merges conflicting memories, deletes information flagged as outdated by the supporter's correction, and updates existing entries with richer context. This process, which we call 'Consolidation', prevents knowledge bloat and keeps the AI’s understanding sharp, precise, and current.

  • ✓ Automated Conflict Resolution:  Merging knowledge on the fly.
  • ✓ Correction Source Attribution:  Tagging memory with the context of the correction.
  • ✓ Proactive Information Pruning:  Automatically deleting outdated or superseded knowledge.

"By analyzing those expert corrections, the system effectively 'writes the manual' for itself, transforming tacit and silent knowledge into a self-evolving engine."

Head of AI Innovation, Zenith Services
Gustav Corpas
CTO at SiteSage

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