AI Memory & Routing | Control Your Knowledge

Surgical Control Over Your AI's Knowledge Base

Generic AI is inherently inaccurate when dealing with specific, proprietary, or rapidly changing business information. Our Customer-Managed AI Memory feature fundamentally changes this, giving you the power to define, store, and deploy institutional knowledge directly into your AI model.

Easily create 'Memories'—structured knowledge entries like a new return policy or a specific technical FAQ—using a simple title and description. Crucially, you dictate exactly when and where this knowledge is applied, ensuring that your AI is always up-to-date and contextually flawless.

This level of granular control eliminates 'hallucinations' and mistakes related to language or business vertical, turning your AI from a general assistant into a highly specialized expert capable of handling complex, global customer interactions.

Route Knowledge for Unmatched Accuracy

The core innovation is our Memory Routing engine. Instead of a blanket application, you can tag each piece of memory with functional and linguistic constraints. A memory about DACH shipping regulations will *only* be presented to the AI when a user is speaking German (de) and asking about a Shipment. This is true precision.

✓ Route by Language: da, en, de, fr, etc.
✓ Route by Category: Orders, Shipments, Returns, Custom Tags.
✓ Route by Function: Translation or Response Generation.

The Next Generation of AI Knowledge

Surgical Control Over Your AI's Knowledge Base

Route Knowledge for Unmatched Accuracy

Ready to Transform Your Customer Support?