Data to enrich your E-commerce business
Discover what's driving your customer requests - and what's slowing you down. We’ll analyze up to 20,000 of your support tickets and present the key findings in a 30-minute meeting. It's free.
Turn noise into insight
Your customer data is talking. Are you listening?
Every support request contains clues about your business - from product issues to customer praise. But buried under hundreds (or thousands) of tickets, these patterns are easy to miss.
- Categories & Overview
- Each request is identified like so: “Product details inquiry”, “Order modification”, “Cancellation”, “Customer feedback”, “Returns”, “Delivery issue”, “Product defect”, and more.
- Key Insights
- AI looks for recurring issues like: "Frequent out-of-stock inquiries highlight the need for better inventory sync".
- Discover what's working
- "Your structured process for refunds and exchanges keeps customers happy."
- ... And whats not working
- "There is an issue with duplicated shipping labels when shipping with..."
How to qualify
Do you qualify for a free AI report?
Most companies rely on gut feeling to understand customer pain points. We use data. Directly from your customers’ words. If you can say "yes" to the stuff below, this is for you.
- You use Zendesk
- Link your Zendesk account securely (GDPR-compliant).
- You have 3+ support agents
- AI reviews your last 6 months of tickets, up to a total of 20k tickets in order to detect recurring themes and opportunities.
- You attend a free 30-minute meeting
- Receive your full report in a 30-minute meeting where we go through the key insights.
Claim Your Free AI Analysis
We’ll analyze your tickets and show what’s driving your customer requests. Yes, it's free.
Ready to Transform Your Customer Support?
Book a personalized demo to see how SiteSage AI can streamline your operations, enhance customer satisfaction, and boost efficiency.
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