AI Categorize
Automated L1/L2 Routing
The AI instantly analyzes incoming customer messages to determine complexity and intent, ensuring every ticket is routed directly to the correct support tier (L1 or L2) without manual review.
- Identify
- AI Analysis of message. Build specifically for Ecommerce businesses.
- Easy Setup
- We seemlessly integrate with your existing ticket system and handle all setup.
- Enterprise Security
- Data processing remains fully compliant and secure, utilizing EU-hosted AI models in Microsoft Azure.
AI Categorize
Built for eCommerce. Tailored to you
Wheather your're handling a few hundred tickets a week or thousands a day, SiteSage scales with you - with setup and support handled by real people who understand eCommerce.
Tiered Support Categorize
0.002 EUR / ticket
Scale your support operations effortlessly. Whether you're aiming to automate Level 1 tasks or ensure Level 2 specialists maximize their high-skill time, our solution is tailored to your tiered support needs.
- Advanced AI detection in multiple languages.
- EU Data Processing Location.
- Free and easy setup.
Standard AI Categorize
0.01 EUR / ticket
The most popular solution for AI-driven categories and routing.
- Full-service rule creation and routing setup in ticket system.
- Unlimitted number of custom categories and routing rules.
- Dedicated SiteSage Integrator who understands your systems and builds for your needs
Ready to Transform Your Customer Support?
Book a personalized demo to see how SiteSage AI can streamline your operations, enhance customer satisfaction, and boost efficiency.
Want to know more? Find us here: